A: Suburban Orthopaedics has been in business for over 25 years.
A: Suburban Orthopaedics’ physicians are affiliated with Alexian Brothers Medical Center, St. Alexius Medical Center, and Sherman Hospital.
A: Our hours of operation for all locations are 9 AM to 5 PM Monday through Friday. Evening hours are available based on appointment scheduling.
A: Suburban Othopaedics has offices in Bartlett, Elk Grove, Chicago, and Elgin. Click here for specific location details.
A: Yes, please arrive 15 minutes early for your first appointment, and if possible, bring in completed registration forms. If you are here for a follow up, please arrive 5 minutes early to your scheduled appointment.
A: Please bring your insurance card(s), list of all medications, allergies and all pertinent medical information. Our physicians will also need to see any test results/x-rays, MRI, etc., to help assist them in providing you the best care. Your co-pay, if any, is due and will be collected upon checking-in.
A: Yes, our staff will contact you on the business day prior to your appointment.
A: Translation is readily available for our Spanish speaking patients. For other languages, a translation service can be used.
A: Suburban Orthopaedics accepts most insurance plans. We highly encourage patients to call their insurance companies and ensure that our practice, providers, and services are participating in their plan, however, patients can ask our scheduler when making their appointment. We will also need a copy of your insurance card(s) when you arrive.
A: We will submit claims to your primary insurance carrier, and, as a courtesy, we will also submit claims to your secondary carrier.
A: Yes. We require a $250.00 payment before your appointment. The remaining balance will be due after the visit.
A: Yes, we accept Visa, Mastercard, Discover, and American Express.
A: We see many injured workers. If you were hurt while working, it is very important that you file a claim with your employer; and when you make your appointment with Suburban Orthopaedics, please have your Workers’ Compensation claim number available.