A: Suburban Orthopaedics has been in business for over 25 years.
A: Suburban Orthopaedics’ physicians are affiliated with Alexian Brothers Medical Center, St. Alexius Medical Center, Sherman Hospital.
A: Our hours of operation for all locations is 9 AM to 5 PM Monday through Friday. Evening hours are available based on appointment scheduling.
A: Suburban Othopaedics has offices in Bartlett, Elk Grove, Chicago, and Elgin. Click here for specific location details.
A: Yes, please arrive 10 minutes early, if you have already pre-registered by downloading all the required forms, from our website – if not, please come in 15 minutes early in order to fill in all forms. If you are a current patient, please arrive 5 minutes early for your schedule appointment.
A: Please bring your insurance card(s), list of all medications, allergies and all pertinent medical information. Our physicians will also need to see any test results/x-rays, MRI, etc., to help assist them in providing you the best care. Your co-pay, if any, is due and will be collected upon checking-in.
A: Yes, our staff will contact you on the business day prior to your appointment.
A: Translation is readily available for our Spanish speaking patients. Other languages, translation services will be used.
A: Suburban Orthopaedics accepts most insurance plans. We highly encourage patients to call their insurance companies and ensure that our practice, providers, and services are participating in their plan, however, patients can ask our scheduler when making their appointment. We will also need a copy of your insurance card(s) when you arrive.
A: We will submit claims to your primary insurance carrier, and, as a courtesy, we will also submit claims to your secondary carrier.
A: Yes. We require a $250.00 payment before your appointment, and the balance after the appointment.
A: Yes, we accept Visa, Mastercard, Discover, and American Express.
A: We see many injured workers. If you were hurt while working, it is very important that you file a claim with your employer; and when you make your appointment with Suburban Orthopaedics, please have your Workers’ Compensation claim number available.